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Peter Parkes

An update on today's downtime

By My status Peter Parkes on May 26, 2011.

Earlier today, a corruption occured in a small percentage of users' systems that resulted in some of our community not being able to sign in to Skype.  We issued some instructions which would allow you to get back online, but understand that they're fairly technical, and have been working hard to produce a version of Skype for Windows which fixes this problem automatically.

If you're using Skype for Windows, and have experienced problems logging in, please update Skype to the latest version now.

We plan to release an update to Skype for Mac tomorrow. Please subscribe to Heartbeat using the links on the right, or follow us on Twitter or Facebook to be notified of updates.

Linux users should follow the instructions for a manual update.

If you're using Skype on your mobile, TV or other device, you should not have been affected by this problem, and should continue to be able to sign in as normal.

We're sorry for any disruption to your calls and chats today.

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