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Peter Parkes

Unexpected 'balance expired' emails

By My status Peter Parkes on September 30, 2009.

Unfortunately, our planned system maintenance has caused a few hiccups in our email servers.

Some of you who don’t have any Skype Credit may have received emails saying that your credit has expired. In fact, you didn’t have any credit at all, so there was none to expire – we’re sorry to rub it in.

A tiny minority of you may have just bought Skype Credit, and then received an email saying that it had expired. We’re sorry about this, and are working as fast as we can to reinstate the credit. Please bear with us.

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