A configuration error at Telecom New Zealand means that Telecom customers may not be able to call Auckland area online numbers. It is possible to call Auckland area online numbers from other carriers and calling online numbers in other areas from a Telecom connection should continue to work as normal.

Telecom is aware of the problem, and we're working with them to fix it as soon as possible.

UPDATE: This issue has now been resolved and all the Online numbers are working correctly again.