May 2007

We have been advised that our payment partner Paypal is having maintenance on the 1st of June, which will start 07:30 GMT and should be finished by 08:30 GMT, 1st June

During this period Paypal will be unavailable and cannot be used for making payments. We suggest you to use another payment method during the period. You can see all payment methods available for you on our Ways To Pay page, which can be found at:http://www.skype.com/products/waystopay/

We apologize for any inconvenience,

Updated: The maintenance was completed at 08:01 GMT 1st June 2007.

Our payment provider is currently experiencing issues with JCB credit cards. Due to that, you might not be able to make purchase with JCB credit card.

UPDATE:Issue has been resolved at 14:32 GMT and JCB credit card purchases are delivered normally.

We are currently experiencing delays in delivering credit card purchases.

Issue started at 09:34 GMT.

We’ll notify once the issue has been resolved, and credit card payments are delivered again within 15 minutes of payment time as normally.

UPDATE: Issue has been resolved today 22.05.2007, at 14:00 GMT. Credit Card purchase delivered normally again.

We have noticed that due to some technical errors, iDEAL payment method is currently not working. Thus we suggest not using the method currently. We are working on the fix and hope to get this resolved very soon now.

Until then, we suggest you to use an alternative payment method. All methods available for you can be found at:

http://www.skype.com/intl/en-gb/products/waystopay/

We apologize for any inconvenience this is causing.

Update 28.05.2007 11:10 GMT: The iDEAL payments are working at the moment, but next issues may occur: 1. payments might be delivered with slight delay 2. confusing cancellation email might be received prior to delivery email

On 18th of May, between 01:00-02:00 search.skype.com will be down for approximately 15-20 minutes. During that time skype.com site search will not work. Apologies for the inconvenience.

We have been advised that our payment partner Paypal is having maintenance today, which will start 16:00 GMT and should be finished by 18:00:00 GMT, 17th May.

During this period Paypal should be working although you may experience brief performance slow downs and some features may be intermittently unavailable.

We apologize for any inconvenience.

Due to credit card payments failing issue we had during 02.05.2007 - 09.05.2007, another unexpected issue ocurred. Due to this, for some users credit card payment option cannot be shown currently. We are expecting to resolve this issue latest 15.05.2007 so that after this date you can purchase again using your credit card.

Please note, if you attempted purchasing during period shown above and cannot see credit card as a payment method anylonger, please use another payment method or purchase again after we have confirmed that the issue has been resolved. All payment methods available are shown at: http://www.skype.com/intl/en/products/waystopay/

We apologize for the inconvenience.

Skype Team.

UPDATE: Issue has been resolved today morning, 17.05.2007 at 06:30 GMT. Payment method displayed again correctly.

We are currently experiencing problems in sending out emails. If you have made a purchase, or are awaiting for any other type of Skype email today, 10th May, note that the Skype emails may not reach you or will end up in your email boxes with delays of 4-6 hours.

We apologize for any inconvenience this might cause you and will update you as soon as the issue is fixed.

Skype Team.

UPDATE: Issue was resolved at 10:47 GMT 10.05.2007

Some credit card payments are failing in Payment In Client. If your payment fails in Payment In Client please use webstore.

We apologize for any inconvenience.

UPDATE: The problem was resolved

We have been advised that our payment partner Paypal is having maintenance today, which will start 16:00 GMT and should be finished by 20:00 GMT, 9th May.

During this period Paypal should be working although you may experience brief performance slow downs and some features may be intermittently unavailable.

We apologize for any inconvenience.

We have been advised that our payment partner Paypal is having today maintainance, which will start 16:00 GMT and should be finished by 18:00 GMT, 3rd May.

During this period Paypal will be unavailable and cannot be used for making payments. We suggest you to use another payment method during the period. You can see all payment methods available for you on our Ways To Pay page, which can be found at:http://www.skype.com/products/waystopay/

We apologize for any inconvenience,

Skype Team

UPDATE: Maintainance was cancelled