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March 2007

Kaili

[fixed] Extending existing SkypeIn not working, SkypeIn numbers not showed under "My Account" section

By My status Kaili on March 30, 2007.

Since 29.03.2007 approximately 13:00 GMT it is not possible to extend your existing SkypeIn number. The issue should be fixed during today, 30th March.

Please note, due to these issues, no SkypeIn numbers are currently shown under "My Account" section in our webstore. You still can freely see all your SkypeIn numbers that you have purchased in Skype Client.

All info will be updated in webstore “My Account” section accordingly as we have resolved the issue.

We will also update here accordingly once issue is resolved and you are able to extend your SkypeIn number or see all your SkypeIn numbers in the "My Account" in our store.

UPDATE: Issue was resolved 10:15 GMT 30.03.2007

Link
Kaili

[fixed] Skype Store Maintainance, 30.03.2007

By My status Kaili on March 29, 2007.

Dear Customers,

We are planning second maintainance in our systems. During the time it is not possible to place purchases in our webstore nor in the Client.

Our store will be closed for maintainance 7:00 am – 7:30 am GMT 30.03.2007

We will also update here info once full maintaiance work has been completed and everything is back to normal.

UPDATE: Our store is again opened and everything is back to normal since 7:15 am GMT

Link
Kaili

[fixed] Skype Store maintainance Tuesday, 27.03.2007

By My status Kaili on March 22, 2007.

Dear Beautiful people,

We are planning a maintainance in our systems upcoming Tuesday, 27.03.2007.

Starting 08:00 - 08:30 GMT we will close our stores and you will not be able to purchase from us during the period. Please note that this will affect our webstore as well as Payments from the Client. We expect to be up and running again at 08:30 GMT.

We will also confirm here once everything is resolved and back to normal.

UPDATE: Skype stores got back up and running with little delay, everything is back to normal starting of 09:00

Link
Kaili

[fixed] ClickandBuy Maintainance 22nd March; 4:00 - 5:00 GMT

By My status Kaili on March 21, 2007.

ClickandBuy has notified us that they will be doing technical maintainance. During this period it is not possible to make payments using ClickandBuy.

Affected region/countries: Europe (except Denmark, Norway, Sweden, Switzerland)

Timeframe: 4:00 - 5:00 GMT

We appreciate your attention and understanding during this time, and please accept our assurances that this essential work will be completed with the utmost urgency to minimize any interruption to the service.

Link
Kaili

[fixed] Skype store unavailable

By My status Kaili on March 15, 2007.

We are experiencing technical problems with purchasing in our webstore as well as in the Skype Client. Starting of 15:52 GMT purchasing SkypeOut, SkypeIn, Voicemail or other services is unavailable.

Please be patient and try purchasing little bit later. We will also update info here once we have resolved the matter.

UPDATE: situation has been resolved at 16:14 GMT

Link
Kaili

[fixed] JCB card maintainance

By My status Kaili on March 15, 2007.

We have been advised by JCB that on MARCH 16th, 02:00 - 05:00 AM GMT, maintenance is scheduled on the JCB systems.

During this period processing of transactions via JCB may not be possible.

Link
Kaili

[fixed] Skype Store unavailable

By My status Kaili on March 14, 2007.

We are experiencing technical problems with purchasing in our webstore as well as in the Skype Client. Starting of 13:42 GMT purchasing SkypeOut, SkypeIn, Voicemail or other services is unavailable.

Please be patient and try purchasing little bit later. We will also update info here once we have resolved the matter.

UPDATE: fixed 17:18 GMT.

Link
Jaanus

Jira ticketing system planned downtime

By My status Jaanus on March 8, 2007.

The Jira ticketing system in Skype developer zone will be down for about 30 minutes for planned maintenance and upgrade from today 13.00 GMT onwards.

UPDATE: all went well, up and running again.

Link
Kaili

[fixed] Credit Card orders getting delivered with a delay

By My status Kaili on March 2, 2007.

Starting of 1st March Skype has been experiencing a technical error due to what some credit card orders are being delivered with a little delay. No payments are lost because of this and in case of a delay, your order would be delivered within few hours. We are currently working hard to resolve the issue and as soon as possible everything is back to normal, we will give an update here.

UPDATE: Issue was resolved fully 09.05.2007

Link

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