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Status announcements

Kaili

[RESOLVED] SkypeIn and To Go numbers unavailable from some UK mobile networks

By My status Kaili on April 30, 2008.

Currently calls made from the Orange and 3 mobile networks to Personal Online Numbers (SkypeIn) and Skype To Go numbers in the UK are not working. Our partners are working hard to solve the issue as soon as possible.

Link
Kaili

[RESOLVED] Multiple charges on PayPal payments

By My status Kaili on April 24, 2008.

Between April 7-17, some users who used PayPal to make Skype payments were charged more than once during the same day. While this was a technical error and didn’t involve any conniving humans, we don’t like it at all. And if you’re like us, neither do you. We are terribly sorry for this. The systems have been punished and the errors have been fixed. Those affected will be refunded today for orders they did not authorize. In other words, you will be charged for only one PayPal payment per day. All other orders will be canceled and promptly refunded. If you have additional questions, please contact customer support.

Link
Kaili

[RESOLVED] Skype forum upgrade on 17th April, 2008

By My status Kaili on April 16, 2008.

We’d like to let you know that starting at 9.00 a.m. GMT on April 17; we’ll be upgrading our forum software.

The update will take about four hours, during which the forum will either be unreachable or will have limited functionality.

Apologies for the noise and dust - what comes out of this is a better forum for us all.

UPDATE: Upgrade for our forum has been completed and all services are working again :)

Link
Joosep

[RESOLVED] Paypal maintenance on 17th April, 2008

By My status Joosep on April 15, 2008.

We have been informed that Paypal will have scheduled maintenance on their systems on April 17th from 05:00 - 11:00 GMT. During that time you might encounter problems while paying for Skype credit with Paypal. We will update this post once the maintenance is completed.

UPDATE: Unfortunately we encountered some technical issues during maintenance and PayPal orders were delivered with delays during the entire day yesterday. We apologize for the inconvenience this has caused.

Link
Kaili

ClickandBuy payments no longer accepted

By My status Kaili on April 10, 2008.

From 8 April 2008 we will no longer accept payments by the ClickandBuy system. There are, of course, many other ways to pay for Skype credit and products.

We hope you will not be greatly inconvenienced by this change.

If you have any further queries please contact customer support or check out our forums.

Link

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