As of the 6th of November the bank transfer payment option will no longer be available in Argentina. Please see our ways to pay page for other available payment options.

Between 0800 UTC and 0930 UTC on the 3rd November, we'll be carrying out some maintenance work on our credit card processing systems.

During this time, you may not be able to use credit cards to pay for Skype Credit, subscriptions or online numbers.

Alternative payment methods will be available as normal. Sorry for the inconvenience!

Some of you may be having problems making calls to Sao Paulo and Rio – if you have a subscription which includes these cities, you may be charged for calls to certain numbers which would normally be included in your subscription.

We’re working fast to address the problem – stay tuned.

On the 1st November, we will increase the price of calls to landlines in Central Africa to €0.306 per minute (€0.352 per minute including VAT where appropriate) and the price of calls to landlines in El Salvador to €0.165 per minute (€0.190 per minute including VAT where appropriate).

Unfortunately, our planned system maintenance has caused a few hiccups in our email servers.

Some of you who don’t have any Skype Credit may have received emails saying that your credit has expired. In fact, you didn’t have any credit at all, so there was none to expire – we’re sorry to rub it in.

A tiny minority of you may have just bought Skype Credit, and then received an email saying that it had expired. We’re sorry about this, and are working as fast as we can to reinstate the credit. Please bear with us.